Apple Customers More Satisfied with iPhone 3GS
0Both iPhone 3GS and iPhone 4 are highly popular devices. When Apple introduced iPhone 4 a few weeks ago, it was no surprise to see many iPhone 3GS owner make the switch to iPhone 4. That was before all the media outlets started talking doom and gloom about Apple and its latest phone’s issues. According to a survey by ChangeWave, iPhone 4 owners are pretty satisfied with their smart-phones. The trouble is, iPhone 3GS has a much higher satisfaction rate. The good news is many of iPhone’s issues could be potentially solved if Apple added other carriers to the mix.
Apparently, iPhone 4 owners have experienced less dropped calls than iPhone 3G owners. It would be naive to accept this little statistic at its face value. We do not know how many of those participants were already using a case. It is safe to say that AT&T has a pretty high rate of dropped calls. AT&T has struggled to keep up with iPhone for the past couple of years and is partially at fault here too.
What is most interesting about this survey is its list of iPhone 4 owners’ dislikes. Not surprisingly, there are many Apple customers out there who want to have the option to switch to other carriers. Unlocking iPhones is not that difficult these days, but Apple would make many of its customers happy if it brought other carriers (T-Mobile and Verizon) on board. Unfortunately, there is no guarantee that those networks would be able to handle all the load that the iPhone addicts would put on them.
What’s your take? What do you dislike the most about your iPhone 4?
